I've found supporting families through their toughest days to be personally rewarding. Over the phone, you’re forced to show emotion and compassion in the way you communicate with people. I think there’s an extra level of intimacy with phone calls that customers don’t get in person.
I came to Bare after managing a tech support customer service team, but found the job unfulfilling. My wife saw the job at Bare come up and said ‘this is a fun one for you!’ I looked into it and thought, you know what? It could be the opportunity I was looking for, where I can really help people and make a difference in their lives. I enjoy helping people on a personal level, rather than helping them do things.