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Frequently asked questions.

Is the advertised price of a Bare Cremation the final price?

Yes - the advertised price of a cremation with Bare is the final price.  We're aware that the funeral industry has a reputation for hidden fees and charges. With a Bare Cremation, the price you see is the price you pay.  We don't charge extra for weekend or overnight transfers, oversized coffins, pacemaker removal - or anything else.  To get a price for your location, simply hit the "Instant Quote" button and know that the price you'll see is the price you'll pay. 

Do I have to pay upfront?

No, you don't have to pay upfront.   We know that paying for a funeral can be daunting, particularly when there's more important things to worry about, so with Bare we don't ask for payment upfront.  If you have any questions about this, please give our care team a call on 1800 071 176. 

How do I know you’re reputable?

Bare is one of the largest independent funeral directors in Australia, performing more than 7,000 funerals annually.  Bare and our partners are registered or licensed as per each state’s local guidelines and regulations for Funeral Directors. We're ISO certified, have more than 2,000 5 Star Reviews, and have featured in a number of media stories for the difference we're making in the industry. 

How are the ashes returned?

This will vary with each state, so please check with your arranger on the specific options available to you. In the majority of metropolitan areas we can hand deliver the ashes at a day and time that is convenient for you. We can also mail the ashes or you can collect from the crematorium directly.  Please note we require a signature for all return of ashes to ensure they are successfully delivered.

What paperwork do you need to perform the service?

The paperwork requirements vary by state. We will provide you with all documentation that needs to be filled and, where helpful, guide you through it's completion. We also give you the ability to complete these documents online, so you don’t need to find a printer, and can start, stop and resume at your own pace. The documents are used for authorisation to cremate, transferring a person into our care from an institution (such as a hospital), and personal details for the registration of the passing.   

Can I receive a hard copy of my funeral contract and disclosure document?

Yes. On completion of your prepaid arrangement, we’ll mail you a hard copy of your arrangement, as well as some instructions you might wish to leave with your family or lawyer. Your documents are also securely stored online and can be shared with family, executors, lawyers and accountants anytime. Your account details and documents can be found at https://bare.com.au/my-account/ 

What if I change my mind?

You have a 30 day cooling off period to consider your contract and change your mind if you wish. You may cancel your contract within the 30 day period by notifying Bare Cremation in writing. Your contract is cancelled and you will receive a full refund. It is important that you are aware that your Bond cannot be withdrawn prior to death, except during the cooling-off period. 

Are there any hidden fees in your Cremation price?

Our Bare Cremation prices are fully inclusive, with no hidden fees. A major reason Bare was started was to offer an affordable and completely transparent funeral service. We are completely open about our pricing, which differentiates us from the traditional funeral industry. 

Learn more in our Resource Centre.

If you’ve got a question, we have the answer. If you’re feeling overwhelmed with unfamiliar feelings, we’re here to help you through it. Our Resource Centre shows plenty of ways forward.